FAQS
1. Will the fridge cause insulin to freeze?
The fridge keeps insulin at the ideal temperature between 2 and 8°C. It is also equipped with an antifreeze system and operates when the temperature rises above 8°C. It shuts off when the temperature reaches 2°C.
2. How long does the fridge battery last?
The fridge can operate for up to 12 hours in hot weather.
3. How can I charge the fridge?
You can charge the fridge using a charger, a plug, or a USB cable. The refrigerator battery can also be used as a power bank to charge your phone if there is no power source.
4. Can I charge the fridge in my car?
If you have a car adapter, yes, you can charge the fridge in the car.
5. How many insulin pens can I carry in the fridge?
At least four pens is the number you can carry in the fridge. It also has an additional storage unit for other medications.
6. Can I take the fridge on a plane?
Yes, the fridge is designed for traveling abroad, camping, domestic trips, or parties, and it is completely safe.
7. Do you offer international shipping?
Yes, we offer international shipping to selected countries. During the checkout process, you can enter your shipping address to check if we deliver to your country. Please note that international shipping may be subject to customs duties and taxes imposed by your country's customs authorities. These charges are the responsibility of the customer.
8. How can I contact your customer support?
If you have any questions, concerns, or need assistance, our customer support team is here to help. You can reach us by sending an email to customer@zozitta.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.